September 20 2024

The Key to Successful Software Adoption in Government IT Projects: User Acceptance Testing (UAT)

In government IT projects, User Acceptance Testing (UAT) plays a crucial role in ensuring that the software systems meet the defined requirements and function smoothly for end-users. Unlike commercial projects, government projects present unique challenges such as complex stakeholder management, stringent security and compliance mandates, and often lengthy development cycles. These distinct characteristics heighten the need for an effective UAT process, as failure to address them could lead to delays, regulatory non-compliance, or even disruptions in critical public services.

In this blog post, we’ll explore the importance of UAT in government software projects and discuss best practices, challenges, and tailored strategies to make the UAT process more effective.

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April 12, 2019

eSystems is Now a Salesforce Partner!

The Salesforce platform-as-a-service portfolio now offers us enhanced opportunities to build rapid solutions, augment existing applications, devise robust front-end portals and exceed speed-to-market expectations. The cloud-based solution model generates a low-infrastructure footprint that marginalizes operational cost & effort while supporting a painless software development lifecycle.

As Salesforce and eSystems each celebrate our 20th year in business, the timing is perfect now to establish a fruitful partnership.  eSystems brings to Salesforce 20 years of experience in the Health & Human Services domain for the Public Sector.  We provide vast expertise as a systems integrator for all large government programs – Medicaid, Adult Protective Services, Child Services, Child Welfare/ Support, SNAP, TANF, Workers’ Compensation, and more.  Salesforce plans to leverage our knowledge and experience in these programs so that working together, agencies and citizens can be better served throughout the country.

June 12, 2018

 eSystems Wins 2018 IBM Watson Health Advantage Award 

eSystems, Inc., a leading provider of business and IT services, was declared the “Overall Winner” at the IBM Watson Health Advantage Conference in San Diego across all ten award categories for being the most advantageous to a customer. eSystems was also the proud recipient of the award in the category of “Government Technology Services: Performance Improvement and Efficiency”. Read more….

January 16, 2017
eSystems helps AR DHS to reduce their backlog of Medicaid applications from over 140,000 pending applications in May of 2016 to zero by the end of the year.

January 1, 2016
State of Arkansas, Department of Human Services awards new fixed price contract to maintain and operate its IBM Curam ACA solution. This includes M&O and new DDI work to enhance the application with CMS requirements.

December 21, 2015
IBM recognizes eSystems investments in IBM Curam and other IBM technologies by upgrading eSystems to a IBM Premium Business Partner.

November 23, 2015
eSystems, Inc and ClientTrack™. Partner to Solve the Need for Flexible, Modular Cloud-based Health and Human Services Case Management Solutions.

November 1,2015
eSystems, Inc a global Social Services Systems Integrator, has opened a new office in Little Rock, Arkansas.
With a growing business need in the state of Arkansas, eSystems, Inc has opened its first office in the region to support both locally based clients and contractors.